Payments and milestones
Get help with funded milestones, approvals, payout timing, refunds, and payment holds.
Support
Get help with your account, projects, payments, and disputes.
Use the support form below when you need help with hiring, delivery, milestones, account access, or payment questions. AIFreelancr support replies within 24 hours.
Account access and safety
Contact support for sign-in issues, verification questions, account reviews, and security concerns.
Projects and disputes
Explain what happened, attach the right details, and we will review the project record with you.
What happens after you send a message
Step 01
We confirm that your request reached the support queue.
Step 02
Support reviews the project, payment, or account details tied to your request.
Step 03
AIFreelancr replies from support@aifreelancr.com within 24 hours.
Support questions
Include the account email tied to the request, the project title when one is involved, the other party if relevant, and the payment or milestone details support should review.
Support can review the project record, payment history, and approvals. If a dispute is active, milestone release may stay paused until the review is complete.
Support may ask for more records before changing a sign-in restriction, verification hold, or account warning. That helps keep the decision tied to the account record.
Every reply comes from support@aifreelancr.com. After you submit the form, you will also receive an automatic confirmation at the email address you entered.